Nexusni SMS Policy
Welcome to Nexusni's SMS marketing program. By opting into our SMS program, you agree to the following terms and conditions regarding the use of SMS messaging as a form of communication between you ("Customer," "You") and Nexusni ("We," "Us," "Our"). Please read this policy carefully to understand your rights and obligations.
1. Consent and Opt-In Requirements
To participate in our SMS marketing program, you must provide explicit consent to receive marketing and promotional text messages from Nexusni. Consent is obtained when you opt-in through online forms, text message requests, or other methods provided by us. Simply providing your phone number or subscribing to our email list does not constitute consent for SMS communications. You must specifically agree to receive SMS messages.
2. Types of Messages You Will Receive
By opting in, you agree to receive SMS messages related to:
- Order confirmations
- Shipping updates
- Promotions, discounts, and special offers
- Product launches and news
- Event notifications
The specific types of messages you will receive depend on the preferences you select during the opt-in process. Message frequency may vary.
3. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. You are responsible for all fees associated with receiving SMS messages, including any charges from your mobile carrier.
4. Opt-Out Information
If you wish to stop receiving SMS messages from Nexusni, you can opt out at any time by replying "STOP" to any SMS message you receive from us. You may receive a confirmation message acknowledging your opt-out request. Once you opt out, you will no longer receive SMS messages from Nexusni unless you opt back in.
5. Privacy and Data Protection
We are committed to protecting your privacy. Your phone number and any personal information provided will be used solely for the purposes of our SMS marketing program and will not be shared with third parties or affiliates without your consent. For more information, please review our [Privacy Policy](#).
6. Content Restrictions
Nexusni does not send SMS messages containing:
- Illegal content
- Offensive or abusive language
- Adult content or nudity
- Hate speech
- Any content related to illegal activities or substances
7. Compliance with Laws and Regulations
Our SMS marketing program complies with the Telephone Consumer Protection Act (TCPA) and the Cellular Telecommunications and Internet Association (CTIA) guidelines. We adhere to all federal and state regulations governing SMS communications. Noncompliance with these laws may result in penalties.
8. Timiing of Messages
We strive to send messages at appropriate times based on your local time zone. Our messages will generally be sent between 9 am and 9 pm local time to avoid any inconvenience.
9. Managing Frequency of Messages
We aim to provide valuable content without overwhelming you with too many messages. You may receive SMS messages periodically based on your selected preferences and our promotional calendar.
10. Changes to the SMS Policy
Nexusni reserves the right to modify or update this SMS Policy at any time. Any changes will be posted on our website, and continued participation in the SMS program constitutes acceptance of any modified terms.
11. Contact Information
If you have any questions or need assistance regarding our SMS program, please contact us at:
Craig Roberts
Craig@nexusni.com
2086 June Dellinger Road
Stanley, NC 28164
By participating in the Nexusni SMS program, you agree to this SMS Policy and our Terms and Conditions. Thank you for being a valued customer.
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