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Shipping & Return Policies
-Shipping Time: Orders are processed and shipped within 2-3 business days. You can expect to receive your order within 7 business days after shipping.
- Returns-: For any returns or exchanges, please refer to our return policy for detailed instructions.
- Size Guides-: Unsure about the right size? Check out our detailed size guide available on each product page.
- Questions- Have any questions? Visit our FAQ section for more information or contact our customer support team.
We strive to make your shopping experience smooth and hassle-free!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Craig@nexusni.com. Please note that returns will need to be sent to the following address: 2086 June Dellinger Road Stanley, NC 28164
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Craig@nexusni.com.